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Bernice Arcibal, RN, Telehealth Coordinator/Nurse Manager

Terese Bush, LPN, Telehealth Lead/Master Preceptor

Objectives:

1. Describe the 3 categories of Telehealth
2. Describe Clinical Video Telehealth (CVT) and Store and Forward Telehealth (SFT), staffing and technology used
3. Identify the different  telehealth clinics
4. Describe a telehealth patient encounter
5. Identify some challenges and actions taken
6. Provide patient satisfaction results.